Flobarn Associates

1. Introduction

At Flobarn Associates (“we”us” or “our”) are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and our services.

2. Your Personal Data that

We Collect
When you visit our website or use our services, we may collect the following types of information:

  • Personal Information: This may include your name, email address, phone number, address, financial information, and any other information you voluntarily provide to us.

  • Demographic Information: Whatever details you provide about your conduct or demographics. Your date of birth, age or age range, gender, and location (such as zip code or postcode). We make use of this data to raise the quality of the services we provide.

  •  Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and pages visited.

3. How We Use Your Personal Data

We may use the information we collect for the following purposes:

  • Providing Services: To provide debt recovery services and support to our clients.

  • Communication: To communicate with you about our services, promotions, updates, and other relevant information.

  • Improvement: To analyze and improve our website, services, and user experience.

  • Legal Compliance: To comply with legal obligations and regulations.

 

4. Use of Cookies

We may use cookies to track how you use our platform by providing usage statistics on things such as how long you spend on the site and the pages that you visit. Cookies are also used to serve advertisements to you based upon your browsing history and previous visits to the site. Whilst this information on its own does not usually constitute your personal data, we may combine the information we collect by cookies with your personal data that we have collected from you in order to learn more about how you use the site, improve our services and continue to produce engaging content.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, blocking all cookies (including essential cookies) may cause some functionalities and services on our site to not work.

5. Disclosure of Your Personal Data

Flobarn Associates only discloses your personal data to third parties in the following circumstances:

Service Providers: We may share your personal data with third-party service providers who assist us in operating our website or providing our services.

Legal Requirements: We may disclose personal data when required by law, court order, or government request.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party as part of the transaction.

With Affiliates Companies: We may provide such personal data to affiliated companies or other trusted businesses or persons for the purpose of processing personal data on our behalf. We require that these parties agree to process such personal data based on our instructions and in compliance with the Nigeria Data Protection Act (NDPA) and any other appropriate confidentiality and security measures. When they no longer need your personal data to fulfil this service, they will dispose of the details in line with the NDPA.

6. Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

7. How Long We Keep Your Personal Data

We will hold your personal data on our data storage systems for as long as it is necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, or internal policy requirements.

8. Where We Store Your Personal Data

The personal data we collect from you may be transferred to and stored at a destination outside Nigeria. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely with an appropriate level of protection and that the transfer is lawful.

9. Personal Data Breach/Violation

Flobarn Associates shall notify the appropriate authorities and the affected individuals of any breach involving personal data within 72 hours of becoming aware of it, if applicable. A breach of security resulting in the unintentional or illegal destruction, loss, alteration, unauthorised disclosure, or access to personal data is referred to as a personal data breach. This covers violations resulting from intentional as well as unintentional sources.

10. User Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional emails from us by following the instructions provided in the email.

Also, you have the right, to the extent allowed by law or regulation, to object to Flobarn Associates’ processing of your personal data if there are strong, justifiable grounds for doing so.

11. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website or services after the changes will constitute your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@flobarn.com.


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